Hello Flower Petal Customer Service, I really appreciated the level of customer service at which you operate. The person that took my call was very professional, courteous, and helpful and this email notification is very thoughtful. I will look forward to ordering from you in the future.
Dear Flower Petal folks, OK, Im impressed. They delivered the replacement arrangement less than 2 hours after my email notifying you of the problem. Very impressive service recovery, not to mention the follow up phone call from you to be sure everything is OK. In spite of the initial snafu, I will certainly use your service again. Thanks,